Arrival
1. Upon arrival, enter off Mannheim Road, park in the 20-minutes area in front of the hotel to unload luggage and visit the hotel front desk in the main lobby for your parking information.

2. Please bring your reservation receipt and write down the license plate number prior check-in.

3. Once you have the parking tag, please hang the tag on the rearview mirror and park your car in the north lot directly next to Allstate arena (Do not park on Allstate arena property as you will be towed)
If the tag is not displaced or if your vehicle is not parked in the designated parking lot, vehicles will be towed on the owner’s expense.

4. Proceed to board the shuttle at the front door canopy of the hotel.

Please allow an additional 20 minutes to park your vehicle and 30-40 minutes for the complimentary shuttle bus ride to your departure terminal.

Airlines suggest arriving at airport 2 hours preflight; be sure to arrive at parking location before this 2 hour window.

Transfer
Shuttle runs from 5:00 AM to 10:30 PM, Monday through Sunday, departing every 40 minutes. Please sign up for the shuttle service with the hotel front desk hosts when checking in.

Return
After you have collected your luggage and are ready to be picked up, please proceed to the designated pickup location for your flight.

• For domestic flights, pickup is located at Terminal 2, Lower Level/Arrivals Door #2C in the middle lane (limo/shuttle lane).

• For international flights, pickup is located at Terminal 5, Door #5E.