Driver was courteous and helpful both when I departed and arrived. Lot was easy to find and price was very good.

Great secure spot to park

I had a very positive experience.

I reserved a spot 1 month prior to my trip. On arriving 3 hours before an international flight, I was turned away and told the parking spots had been oversold by the third party booking site Onestopparking. They stated that they had called Onestopparking 2 weeks prior to stop selling parking spots. This doesn't explain however how a parking space reserved a month ago suddenly wasn't available. I was forced to scramble and find last minute parking at nearly 3 times the cost of what I had originally contracted to pay. Overall, Sky Lot Parking and Onestopparking were both complicit in this egregious error.

Good evening. I am requesting reimbursement for the additional parking expense I incurred because my prepaid parking reservation was not honored. This was a significant inconvenience for me and my husband Parking Reservation: ROS813897 Amount paid for parking reservation: $24.80 My flight information was: Frontier Airlines Flight: 1449 Date: Saturday, September 12, 2026 Route: Atlanta, GA (ATL) → Denver, CO (DEN) Departure: 6:41 AM Arrival: 8:04 AM Confirmation: HBS7KI When I arrived at the location associated with my parking reservation at 4:45 am I was informed that they could not accommodate my reservation because it had been transferred to a different location. Since I had a flight to catch and I was not offered another solution for parking, I had no choice but to park at the Atlanta airport. As a result, I paid $80.00 for airport parking instead of the $24.80 I had already paid for my original reservation. I subsequently received a refund from you of the original $24.80 paid but I am requesting reimbursement for the additional $55.20 expense I was forced to incur because my prepaid parking reservation could not be honored. I believe it is reasonable for me to be reimbursed for this additional expense. Amount requested: $55.20 I have included the receipt for the $80.00 airport parking charge I paid on Sept 15, 2026. I would appreciate reimbursement of the additional $55.80 I incurred as a direct result of the parking reservation not being honored.

Sky Lot parking is a 5 star. The service is excellent.

Terrible service and shuttle timeliness. We were told 10 minute wait time and then after 30 minutes we had to walk to the very front booth. After we did that, of course, 3 were called and showed up at the same time. Coming home the same thing happened. We called the shuttle line both ways and no one answered.

Was a great budget option for our trip

Skylot was a fast and seamless parking experience. From drop off to pick up. Customer service is quick and easy to get in contact with. The shuttles run about every 10-15 minutes.

Took almost an hour to get to the lot from the airport shuttle location. Should’nt take that long to get people to and from the airport

Great service and friendly staff.

Everything was okay. The main lot was full and I was not able to park there but there was another secondary lot a short drive away and the shuttle met me at my car and took me directly to the airport. On the return there was a bit of a long wait for the shuttle but it was shorter than the listed 30 minutes between shuttles so this was their published standart and it was met.

When we came back from our trip we waited one hour and fifteen minutes to get on the van to take us to our parked car. We waited when we first got there. We had called and they said someone would be there in 15 mins. A small van came and people pushed us out of the way to get on. No help from the driver. Should have been who was first. He informed the 5 of us that was left someone was coming right behind him. There was no one. Again a crowd gathered. Us 5 stood our ground when the same driver came back. No one else came while he was gone. The other company’s around us had several big vans running. Not sure how come they didn’t have a bigger van running or more drivers. They knew most of us made reservations and that we were all coming back on that day. Very poor planning. The driver got in and radioed and told them he had to leave passengers when we got on. Why didn’t he do that when he left us? Where was the driver that they said was coming after we couldn’t get on? Who is accountable? Need to make the driver not open the door for passengers get in until there is a line and order? I think we all need a refund for having to stand in the sun for that long!

We arrived at the lot, found a spot and waited for the shuttle. When the shuttle arrived at our spot it was full. The driver informed us that he would be back in 10 minutes. We decided to move to a spot in the direction the driver came from to better have a chance to get on the shuttle. We waited 30 minutes and called the company number which was not answered. A few minutes later, someone from the company called and informed us that she would check on the status of the driver. The shuttle finally arrived and we did get to the airport in time to catch our flight. The return trip was smooth. Overall, I would use Sky Lot Parking again. Our car was secure and customer service was good.

Attendant friendly and driver pleasant. Only complaint is it was a 25 minute wait for pick up at airport and when tried to call received a recording. Need to have someone answering phone!

Shuttle from airport to parking lot is frustrating, Wait times are more than 30 mins.

Perfect

Great service!

Last minute reservation was made. Shuttle was waiting, staff was friendly. Easy to check in and out.

The lot has a fence around it . My vehicle was there 2 weeks and was not bothered. The shuttle staff were helpful and very friendly Cost was also good . I would recommend it to others.