Fly Away Airport Parking Nashville (BNA)

Good

no issues at all. car was covered in leaves, must have been parked under a tree

I had previously said that I would never use this lot again after the last two experiences we had with them this year. I decided to give them one more try, and the third time was a charm this go round! Promptly were taken to arrivals and only had to wait 10 minutes on a departure shuttle. Our car was open and waiting so that we could leave immediately. The last two times, we waited a long time at the airport and then had to wait 30 minutes at the lot for our car to be brought up. I will try them again.

We always have a great experience parking and shuttling here!

Parked here twice and it’s a winner.

We have used Fly Away many times and was always satisfied.

I’ve used flyaway Nashville several times and never had a problem till this trip 1. When arrived before my flight I was told that since my reservation was through a 3rd party and it was spring break they couldn’t honor the reservation unless you take care of me and I take care of you kinda deal. Attendant claimed his name was Fred. After a sizeable tip “Fred” Found space for me. Speaking to the others on the bus on the way to the airport I concluded “Fred” makes Really good tips from people claiming the same thing to them as well. One of the passengers on the bus said he has and account with fly way and booked direct and was told the same Thing as I was. 2. When we arrived back to the airport and Caught the bus back to parking the driver was in a really bad mood or just an ass. Not sure which. He had the heat on the bus and several of us brought it up to him as we noticed getting on the bus it was very hot on board. With an attitude he finally turned off the heat. 3. When I got in my vehicle I saw my papers were spread all about the passenger floor board. I thought they might had fallen off till I later watched the dash cam footage and not only did they move my vehicle several times you can actually hear the papers be rummaged through. It was only 5.00 if they truly needed it then more power to you but please be aware it was recorded. 4. Place has really gone downhill Since last fall. “Fred” was explaining how They’re fixing to self Parking. I guess get it while theycan

good place to use

FAST SHUTTLE AND RELIABLE SERVICE

Biggest disappointment. Never book parking there, because you not know if will be allowed to park there. I arrived at their lot, and they told me that they do not accept third party booking and I need to leave and find something else. I made this booking like 2 weeks earlier. Looks like they do not stick to booking contracts and do whatever they like. I barely made to my flight, and had a stress of looking for last minute parking.

thank you for making this so easy and quick

Overall the experience was wonderful

We booked and paid for our reservation but when we got to the parking lot we were told they are full and we would have to find someplace else. I called and emailed the office about my refund and still no one has reached back out to me. This place is a scam, do not book here.

My flight came in around Midnight as expected. I texted my voucher number and the bus never came. I also called several times because I needed to go back to the terminal after picking up my car and meet my family. The phone was always answered by a machine without the opportunity of leaving a message. A family member gave me a ride to the parking lot and it was deserted. My car was by the entrance with the keys in it and the window down. The car or my property in the car could have been stolen.

I had a reservation and once I got there I was told lot was full and we saw open spots. They refused to honor the reservation I had for 11 days. Had to rush and pay a higher parking somewhere else in order to make it to the airport in time after trying to deal with them. Was not happy at all!

This was the worse parking experience I ever experienced and it cost me an extra $150. I showed up in plenty of time and walked in to confirm where I would park. The 2 ladies ignored me then said sorry we don't have any spots for you to park we are sold out. I explained I prebought a spot and showed her my paperwork. She said "I know but we out of spots." She then gave me a phone number to call. I asked to speak to a manager and she said the managers weren't working today. This is a terrible service and i would recommend everyone to stay clear of your service. I called to complain to your line and no human was available. I had to get last minute parking at the airport. Terrible terrible service.

Arriving was easy and shuttle to BNA was good and quick. Returning was the issue. The only instructions we were given verbally or on the website is to text the number on the ticket for pickup or call. This didn't work. I texted the ticket number and got a vague response with no directions or pickup information. Called the the phone number 6 times got the same stupid out of office message each time. I had to ask the parking officers where you might be for pickup and they steered me to the right place. Probably will not use you again.

I got there and they refunded my money because the lot was full. I had to scramble before my flight to find parking at Bna and paid $200 for valet so I wouldn’t miss my flight. It’s terribly maintained and I wouldn’t leave my car there. And don’t plan on using them ever again.

Quick , easy friendly service

The parked my car under a power line or something where birds roost. My car was covered in bird poop on one half. Driver didn't help with bags at all nor give instructions on exit to find the attendant. Waited 15 mins for him. Took an hour to gofrom baggage pickup to exit lot. I'll look for another place to patk next time.