We waited over 45 minutes to get our shuttle that had a paper taped to the windshield that said Marriott Suites O’Hare that you could hardly see. My husband almost cut his hand and leg on the missing seat belt latch right behind the driver with metal protruding. The doors didn’t’t fully shut as the lights never went off and there was rattling from the doors. We hoped our luggage didn’t fall out. Very disappointed as we have used this hotel shuttle many times and have never experienced this poor quality vehicle and the amount of waiting time.

This location is close to O’Hare and conveniently located off the expressway. Would definitely use them again.

The car was scratched this time on the parking lot when I returned back from the trip Should taking pictures before leaving Probably hotel has cameras

I've used your service twice and so far everything was fine. Customer service was friendly and very polite. The shuttle was great as well. I would use this service again.

easy in and out; would use again

As advertised

Worked great, Shuttles were right on time !!!

Au Aéroport - ponctuel, agréable. Tout était en ordre. Retour - Temps d'attente total de 50 minutes. Le chauffeur est passé la première fois à 20 minutes bien que 10 minutes aient été promises. Il a fallu encore 30 minutes pour revenir. Lorsque nous nous sommes plaints, le chauffeur (Robert) a affirmé qu'il avait fait son travail - pas particulièrement agréablement. Nous avons appelé un total de 3 fois pendant la période et un autre couple qui est arrivé après nous a appelé deux fois pour se renseigner sur le retard.

Très pratique !! Près de l'aéroport. Tout s'est bien passé. Je vais certainement l'utiliser à nouveau !!

Use this location for 10 days and get location is great for parking. The shuttle service was awesome on both ways and quick. I will continue using this location in the future

Tout était génial, mais j'ai dû attendre un peu plus longtemps que prévu pour la navette.

Ceci est une option de stationnement très proche d'O'Hare. Nous allons définitivement les utiliser à nouveau.

Je ne vais pas utiliser cette option de stationnement à nouveau..... la dernière fois et cette fois-ci, nous avons attendu plus de 45 minutes pour être ramassés. D'après leur site Web, vous ne devriez jamais attendre si longtemps. Le conducteur de la navette n'aime clairement pas son travail.

C'était un endroit génial et le personnel était super !!

Upon return I arrived at designated pick up location at 9:35 a.m Tuesday May 17th. Well In time for the 9:45 shuttle. It never arrived so I along with others waited 40 minutes or more for the 10:15 shuttle to arrive Upon arriving the driver simply said he comes every 30 minutes , other than that everything was good , the driver was fine the shuttle van was clean ,

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Will always utilize every time I fly!!! 5*****

Staff was slow and process frustrating on arrival to get a yellow card that then didn't work at the end anyway. Bus drop off great, pick up was slow even when we called. Took longer than customs. Then machine tried to charge us over $450 for parking. Not a great system but worked for our week being gone.

Great experience, easy to find. Shuttle service was quick and convenient. Had no issues!

Excellent service, everything was perfect, everyone at the Marriott were helpful. One Stop Parking makes it easy to do business.